8 Common Phrases That Secretly Reveal Poor Social Skills—Do You Use Them?
If you find yourself using this phrase often, ask yourself—are you really being honest, or are you just using it as an excuse to avoid being considerate?
3) “Calm down”
Telling someone to “calm down” almost never has the intended effect. In fact, it usually does the opposite—it makes people even more frustrated.
When someone is upset, their brain is already in a heightened emotional state. Studies have shown that strong emotions can temporarily reduce activity in the prefrontal cortex, the part of the brain responsible for rational thinking and decision-making.