Are You Guilty of These 7 Slack Sins That Secretly Alienate Your Team?
2) Ignoring the importance of tone
Here’s a confession: Early in my career, I underestimated the power of tone in digital communication.
I once sent a message on Slack saying, “We need to fix this ASAP.” In my mind, I was expressing the urgency of the situation. But to my colleague at the receiving end, I came across as impatient and bossy.
Tone matters. In face-to-face interactions, we have the luxury of using body language and voice modulation to convey our intentions. On Slack, it’s just plain text; it’s easy for messages to be misunderstood.
