Exposed: Genre Library Solutions’ Shocking Deception Unravels—What They Don’t Want You to Know!

(THIS IS INTERESTING. SHE ADMITS THEY COULDN’T PERFORM A SERVICE…YET THEY WERE MARKETING THAT SERVICE TO AUTHORS?!)
 
In an effort to meet our client’s expectations and obligations, we attempted to outsource the remaining work to a third-party team based outside the United States. Despite our best efforts, this approach did not result in transparent, accurate reporting or satisfactory progress, which only compounded the client’s concerns.

(SO, THEY TRIED TO OUTSOURCE IT OVERSEAS? I’M NOT BUYING THAT MALARKEY!)
 
Recognizing our failure to deliver the expected results, we decided to take full accountability and issued a complete refund of the $1,000 payment — even though our contract explicitly states that refunds are not permitted once services commence and the agreement is signed. Our primary intention was to do what was ethically right and preserve the trust of our clients. Mr. Murray has since confirmed that he received the refund in full.

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