Inside Amazon KDP’s Secret Crackdown: Why Top Authors Are Suddenly Vanishing
Below are quotes from several websites that allow people to post complaints about companies. Also below are complaints posted directly to Amazon’s KDP author discussion forum on their site. All of them are definitely eye-opening! And, this is just a drop in the bucket. There are THOUSANDS and THOUSANDS of complaints about Amazon KDP on a variety of websites.
On Trustpilot (Remember to NEVER trust 5-star reviews on Trustpilot!):
Amazon KDP Stole My Royalties – Authors Beware! – I am incredibly disappointed with Amazon KDP and their unethical treatment of authors. After dedicating countless hours and money to researching, writing, and publishing my books, Amazon suddenly terminated my account without warning or a valid explanation, leaving me without access to my earned royalties. KDP’s treatment of independent authors is nothing short of exploitative and unfair. They profit off our work, then shut down accounts without cause, keeping the money we’ve rightfully earned. If you’re an author considering publishing with Amazon, think twice—you could wake up one day and find your account gone, your income stolen, and no recourse available. – Dr. Tina
AMAZON KDP beware of – AMAZON KDP beware of their deceptive practices. I had an account for two years, spent quite alot of money and time on their ads and never came out ahead. I do not know why i wasted my time. I worked hard publishing over 50 books. My account was terminated over one book and i could not get a straight answer as to why. Amazon kept my royalties, refused to respond to my inquires and continued to try to charge my card for ads after my account was terminated. I think they need to be investigated for fraud. I would never do business with them again in any form. – Jeannette Azar
They deserve a big zero – Only if I could give a zero! Pathetic company. Their customer care doesn’t exist. We published a picture book with them but the quality was awful. – Y Allsop
Unhelpful and unprofessional!!! – They blocked my account a few times, and when I queried it, they’d apologise and tell me it was a mistake – only to suspend me again the same day for supposedly having issues with my keywords. Before I even had a chance to fix anything, they terminated my account completely. To top it off, they kept that entire month’s earnings. KDP is honestly the worst, most useless, and completely unprofessional. – Hannah
This company is the Absolute worst – I tried several times to verify my ID on the KDP website and after several failed attempts, I was told I had 13 days to comply. Then I was told later that same day my account was being terminated. There are hundreds who share this same experience with this company. Save yourself time and find another publishing company. KDP is the worst. – Andrew Mcglocking
Just got terminated by KDP for… – Just got terminated by KDP for “multiple accounts” with zero proof. Total BS. I’ve had my account for a while, no issues—until now. I write children’s books, and this is the treatment I get? Ridiculous. KDP will nuke your hard work over nothing. Beware before you waste your time. – Joseph Graziano
Kdp Amazon is supposed to be an easy… – Do not choose amazon if you are considering publishing your book, I had so much headache with this site. Not worth it!!! – Petes Varga Mark
Do not waste all of your hard work on this site – It is absolutely shocking that a company of this size has ZERO customer service! They locked me out of my retail account, and subsequently blocked my KDP, because I tried to change my debit card. They are still selling my book but I am unable to get into my account. When you try to get help they tell you to log into your account!!!! – Agatha P Daisy
Every time I call I get a worthless CSR – A case example of the worst customer service experience that should be studied by Harvard MBA students as lessons in what not to do. – Arthur Lazarus
I would give them zero stars if… – I would give them zero stars if possible! I’m a graphic novelist and went to publish my novel on KDP Amazon and it was like pulling teeth. Finally got it formatted and after 2 days Amazon blocked it. I own all copyrights and it’s my artwork and story. Avoid Amazon, Avoid kindle altogether. – e nordkvist
My Amazon KDP Account Was Terminated… – This has been emotionally draining. I’ve invested so much time and effort into publishing on KDP, and it feels like I’ve been locked out with no explanation and no fair review. – Ani Abigail
