The Secret to Finding a Web Design Company That Feels Like Part of Your Team
1. “Who will I work with?”
Why ask this question: Anticipate the team members you’ll collaborate with. This way, you can assign the ideal counterparts in your in-house team and plan communication ahead. For example, assigning someone technical ensures immediate responses to technical inquiries from the agency’s web development specialist.
Green flags:
- Offers a kickoff meeting with your dedicated team during onboarding.
- Outlines your direct access to channels and team members (e.g., Slack for daily questions, project management software for design updates).
- Handpicks team members with proven success in your industry vertical.
- Demonstrates ongoing investment in their team’s professional development.
Tip: Check the agency’s careers page to verify ongoing training programs for its web designers and developers. Working with specialists who stay ahead of design tools and emerging technologies ensures your site remains future-proof.
Red flags:
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