The Secret to Finding a Web Design Company That Feels Like Part of Your Team

The Secret to Finding a Web Design Company That Feels Like Part of Your Team

Green flags:

  • Highlights how their user research approach, mobile-first design process, wireframing, and UX design achieve your business goals.
  • Walks you through how it handles security and third-party tool integrations.

Red flags:

  • Relies on a one-size-fits-all approach to all websites (e.g., uses plug-and-play templates).
  • Over-reliant on AI. While AI is becoming a bigger part of design workflows, it shouldn’t be treated as a complete replacement. The best agencies blend AI with human expertise to drive impact.
  • Minimizes the importance of user research, information architecture, etc.

5. “What happens after the website is done?”

Why ask this question: The post-launch process matters as much as the initial design stage. Post-launch optimization helps you quickly spot opportunities for change and prioritize improvements based on results (e.g., conversions).

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