The Surprising Challenge Behind the Simplest Task You Thought You Could Master

What is as unique, authentic and differentiating to your personal brand as a handwritten thank you note in a world of email, text messages and instant message? The answer: following through on promises and closing the loop, even if conflict is involved or you don’t have the answers.
Friends and colleagues are generally surprised when you take the time to follow-up. How many emails have you received saying, “thanks for getting back to me so quickly?” or “I appreciate your follow-up and for providing that information?” It makes you feel good and you get an extra boost of dopamine in your brain, right?
