The Surprising Dale Carnegie Secrets That Completely Changed How People See Me in Seconds
4) I use people’s names—often
A person’s name is, to them, the sweetest sound in any language. Dale Carnegie wrote about this in “How to Win Friends and Influence People”, and once I started paying attention to it, I saw just how true it was.
I used to be terrible at remembering names. I’d meet someone, shake their hand, and within seconds, their name would slip from my mind.
But when I started making a conscious effort to use people’s names in conversation, something surprising happened—they became more engaged, more open, and more comfortable around me.
