The Surprising Moments at Work When Saying Nothing Could Be Your Smartest Move—According to Psychology

The Surprising Moments at Work When Saying Nothing Could Be Your Smartest Move—According to Psychology

In fact, there are moments when saying less—or nothing at all—can protect your reputation, strengthen your position, and even make you more influential in the long run.

Here are 10 workplace situations where staying silent is the best thing you can do.

1) When emotions are running high

Work can be stressful. Deadlines pile up, disagreements happen, and sometimes tensions boil over. In these moments, it’s tempting to fire off an angry email or say something you might regret.

But psychology suggests that when emotions are running high, the best thing you can do is stay silent—at least until you’ve had time to cool down.

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