The Surprising Moments at Work When Saying Nothing Could Be Your Smartest Move—According to Psychology
As Viktor Frankl, the renowned psychiatrist and Holocaust survivor, once said: “Between stimulus and response there is a space. In that space is our power to choose our response.”
That space—those few seconds or minutes of silence—can make all the difference between a reaction you regret and a response you’re proud of.
Instead of speaking in the heat of the moment, take a step back. Give yourself time to regain control of your emotions before responding. You’ll come across as more composed, professional, and in control.
