The Surprising Secret to Building Instant Trust When Your Reputation Is on the Line

I learned this the hard way when I started my practice. I’d occasionally reschedule sessions at the last minute or forget to send a promised resource.

Individually, these felt minor. Cumulatively, they eroded trust before I’d even fully built it.

Now I track commitments in a simple list.

If I say I’ll send something, I send it. If I’m running late, I communicate early. If I can’t deliver on a timeline, I renegotiate before the deadline passes.

These behaviors might sound basic, but they’re surprisingly rare.

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