“Unlock the Future of Shopping: 29 Jaw-Dropping Social Commerce Stats That Will Transform Your Business by 2025!”
37% are worried they won’t receive adequate refunds for returned products.
This means 78% of consumers around the world are worried they won’t receive adequate refunds when something doesn’t go right with products they bought on social media:
- Purchases not protected – 41% of global consumers cite this as a concern when buying on social media
- Adequate refunds not given for returns – 37%
- Mishandling of data by social media sites – 29%
- Recommendations by social media influencers – 24%
- Authenticity or quality of purchased goods – 23%
Note from Adam: This is a huge sticking point for potential buyers. So, you might find that most people prefer to purchase via a well recognized online store. On a side note, If you’re looking to get into ecommerce yourself, it’s easier than ever to get started thanks to ecommerce platforms like Sellfy and Shopify. And these types of platforms provide more control over how your products are sold compared to social.
Source: Statista8
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