Unlock the Power of Compassion: 8 Unexpected Ways to Show Empathy Without Saying "Sorry"
And that’s what empathy is all about – being present and understanding another’s experience.
2) “That sounds really tough”
Ever been through a situation where it felt like the world was against you?
I remember a time when I was juggling multiple projects at work, dealing with personal issues at home, and struggling with health concerns.
Everything felt like a mess and I was at my breaking point.
A colleague noticed my distress and instead of the usual “I’m sorry,” he said, “That sounds really tough.”