Unlock the Secret 5-Step Formula Experts Use to Transform Any Conflict Instantly
4.Go to the facts; honestly prevails. Own up to mistakes. Sit in graceful silence, don’t express every thought that crosses your mind. calmly talk about the extent of the damage and choose a solutions that matches the severity of the situation.
5.Then be willing to wipe the slate clean (at least once) if the situation is resolved.
Get used to the fact you work in a passionate environment. And be willing to say, “I understand,” which keeps you from saying, “I agree” or “I disagree” before you’re sure where you stand.
