Unlock the Secret Habits of Top Professionals: 7 Etiquette Rules They Swear By
Early on, I made the mistake of delivering harsh critiques without cushioning them with empathy. Unsurprisingly, it didn’t go over well.
Now, I approach those moments by focusing on what can be improved and offering a helpful suggestion rather than a blunt statement of fault.
Telling someone they “messed up” might make them feel defensive, but explaining the impact of their mistake and then guiding them toward a better approach can spark real change.
You’ll often see successful leaders start with something positive before delving into the areas that need improvement.
