Unlock the Secret Habits of Top Professionals: 7 Etiquette Rules They Swear By
It also gives you the information you need to respond thoughtfully rather than react impulsively.
I’ve found that when I let others speak uninterrupted, I pick up on key details—nuances of tone, shifts in emotion, and even unspoken concerns.
This skill can be honed with practice. If you catch yourself itching to talk, take a breath and tune in.
A good listener asks relevant questions based on what was just said, a tactic that also helps clarify any misunderstandings.
As author and organizational psychologist Adam Grant puts it: