Unlock the Secret Habits of Top Professionals: 7 Etiquette Rules They Swear By
“Listening is a way of offering others our scarcest, most precious gift: our attention. Once we’ve demonstrated that we care about them and their goals, they’re more willing to listen to us.”
Implementing that advice changed the way I handle client calls, coaching sessions, and everyday chats with colleagues.
4. They respect personal and cultural differences
Growing up in two different cultures—born in Tokyo, later moving to Sydney—I came to realize how easy it is to unknowingly offend someone if you don’t understand their customs or personal boundaries.
