Unlock the Secret to Perfect Web Hosting: 10 Game-Changing Factors You Must Know!
6. Customer support
Imagine you have an online store and your website is down for a few days. This isn’t just inconvenient, it’s revenue lost. Website issues are often urgent and need to be resolved quickly.
Choose a web host with reliable 24/7 support (in multiple formats), so you get the help you need instantly. Ideally, you’d want to look for live chat or phone support to get quick responses. However, you should also look at ticketing systems and promised resolution times to understand how quickly your web host will respond to larger issues that might arise.
