Unlock the Secret: What Emotionally Intelligent People Avoid When Facing Difficult Personalities
Another angle to empathy is self-reflection. Sometimes, it’s our own stress or insecurities fueling the conflict.
Recognizing that is a powerful step toward resolution. If you can give both yourself and the other person some grace, you’ll be better equipped to navigate the tension without escalating it.
5. They never close themselves off to feedback
Difficult encounters often contain a speck of truth we’d rather not confront.
Maybe the person criticizing you is doing so in a harsh way, but is there any valid insight hidden in their words?