Unlock the Secret: What Emotionally Intelligent People Avoid When Facing Difficult Personalities
It’s challenging to separate tone from content when we feel attacked, yet emotionally intelligent people train themselves to do just that.
There was a time I received harsh feedback on a personal branding workshop I ran. My first instinct was to dismiss the reviewer as “difficult.”
After a short burst of indignation, I reread their words and found they had a valid point. My workshop didn’t address a crucial step in the brand-building process.
I could have ignored that insight, but I decided to revise my content, and my workshop improved as a result.
