Unlock the Secret: What Emotionally Intelligent People Avoid When Facing Difficult Personalities
Think of them as a cheat sheet for keeping your cool and maintaining your dignity, no matter how difficult the other person might be.
Let’s dive in.
1. They never take the bait
I remember one time in my early career when a coworker made a cutting remark about my presentation skills.
At first, I wanted to snap back with something equally hurtful. But then I paused, noticing the anger bubbling up inside me.
Instead of returning fire, I simply acknowledged their criticism and asked a few questions. The moment passed without escalating into a verbal battle. Later, I realized that I’d effectively “not taken the bait.”
