Unlock the Secret Words Emotionally Intelligent People Use to Instantly Defuse Any Argument
6) “I may have misunderstood”
Admitting our mistakes can be tough, especially in a conflict situation. However, it’s a powerful way to diffuse tension and show your willingness to resolve the issue.
In a recent disagreement with a friend, I found myself getting defensive and increasingly frustrated. We seemed to be going around in circles, with no resolution in sight.
It was then that I paused and said, “I may have misunderstood what you were trying to say.”
Admitting that I may have misunderstood did two things. First, it diffused the escalating tension as it shifted the focus away from who was right or wrong.
