Unlock the Secret Words Emotionally Intelligent People Use to Instantly Defuse Any Argument
Second, it opened up an opportunity for my friend to explain their point of view again.
Emotionally intelligent people understand that everyone makes mistakes and miscommunications happen.
Admitting potential misunderstanding shows humility and openness to listen, making it a potent tool for conflict resolution.
7) “Can we take a break?”
Sometimes, the best thing to do in a conflict is to take a breather. Emotionally intelligent people recognize when emotions are running high and a pause is needed.
