Unlock the Secret Words Emotionally Intelligent People Use to Instantly Defuse Any Argument
But remember, authenticity is key. If you don’t genuinely try to understand their point of view, it could come off as manipulative.
Make sure you’re using this phrase with the right intentions.
2) “Help me understand”
In my own personal experiences, I’ve found that asking the other person to explain their viewpoint can be incredibly effective in resolving conflicts.
When I was leading a team on a project, we hit a roadblock due to conflicting ideas.
One of my team members was adamant about his proposed solution, which was drastically different from the rest of the team’s.
