“Unlock the Secrets: 10 Powerful Phrases Expert Communicators Use That Transform Conversations”
Everything changed. My colleague relaxed, explained their perspective more clearly, and I realized I had been missing an important detail. That one phrase turned a frustrating conversation into a productive one.
Psychologist Stephen R. Covey said, “Most people do not listen with the intent to understand; they listen with the intent to reply.” High-level communicators avoid this trap by using phrases like “Help me understand…” to show curiosity instead of jumping to conclusions.
It’s a simple shift, but it can make all the difference in how people respond to you.
