Shocking Revelations Uncovered: What Lulu Press Doesn’t Want You to Know!
Keep in mind that having an A+ rating on the Better Business Bureau website simply means a company responded to each complaint. It does not mean that all of the problems were fixed.
I never pay attention to a company’s responses underneath complaints on third party sites unless the complaint is truly a fake one (and those are pretty easy to spot). And, a customer should never post a complaint to a website without first contacting the company, and giving them a reasonable period of time to respond.

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