Unlock the Secret Strategy Top Brands Use to Reinvent Themselves Overnight
Andrew Schrage, Money Crashers
7. Prioritize Customer Relations
“What really counts when you want to change your image is how you interact with customers. Pay close attention to your social media, your customer support channels and how your customer service representatives connect with people on a daily basis, whether on the phone, in person or online. When you succeed at transforming your brand image, people will tell you and announce it on social media and in reviews.”
