The Surprising Secret Todd Henry Reveals About Becoming an Irresistible Leader Everyone Depends On
There are three principles that I write about in Herding Tigers for handling conflict in a healthy way. First, agree on your shared objectives from the start. Make sure that you’re actually arguing about the same thing! It’s often the case that our disagreements about something are actually the result of a misalignment of objectives, or a misunderstanding about what we’re actually arguing over. Make sure that you’re both trying to solve the same problem. And, make sure that you both agree that you’re trying to get to the best idea for the client and the organization, regardless of whose side wins.
